Questions
This section tries to answer the most common questions.
General
Can I simply download the script or do I have to buy a licence?
Here you find our licence conditions.
You don't have to buy a licence if you just use the script on your private website without commercial background if you don't delete the copyright.
Do you add feature Y in script Y?
We like to get your ideas. So just write them to us. But we don't guarantee that we implement these in the next release.
Licence
How can a pay for a licence?
You can pay via bank transfer or PayPal. Paying with credit card isn't possible.
How does the order transaction work?
After purchasing the licence you'll get an automatically sent E-Mail. Then you get a personal E-Mail with the paying options and a bill.
If you didn't get the personal E-Mail withing one or two days, please write or phone us. Maybe the E-Mail
After the incoming payment, you'll get a login to our customer area where you can get your licence.
Do I have to buy a licence for each domain?
If you have multiple domains forwarding on the same website, you just have to buy one licence. Otherwise one licence each domain.
Can i transfer a licence to another domain?
Yes. Just write us an E-Mail and we transfer the licence to your new domain.
Can I try the script locally?
Yes. You can install the script locally and an your server.
When do I get the licenced script?
You get the licence after receipt of payment in the customer area.
Can i upgrade a licence from "with copyright" to "without copyright"?
Yes. You can upgrade your licence whenever you like. You'll get a new bill with the remaining amount.
I'm a reseller. Are there sales discounts?
The normal sales discount is 2 licences - 5% / 3 licences - 10% / 4 licences - 15%. If you plan to order more then 4 licences, please write us an E-Mail.
Questions regarding MAILSolved
To how many users can I send a newsletter?
Not easy to give a fixed number. We have customer with 60.000 subscribers. But this depends on your server. Maybe your server have a limit on E-Mails per minute.
You can resume the sending process if it'll will be canceled.
I get a warning with disabled PHP function called fsockopen.
Working PHP Sockets are importing for successfully sending newsletter. If you get this error please ask your webserver provider to enable PHP fsockopen.